What are your hours of operation?

The office is open 8 am - 5 pm Monday through Friday. Dr. Freedman's physician's assistant sees patients on Saturdays from 8am - 12pm. The office is closed on all major holidays.

 

How do I make an appointment?

Please call the office at (760) 342-8444. All minors (under 18 years of age) must be accompanied by an adult for their visit. Follow-up visits are usually made in the office before leaving.

 

What information does your office need when I call?
  • Full Name Social
  • Security Number
  • Date of Birth
  • Insurance Carrier
  • Telephone Number
  • Description of your problem

 

Do you have bilingual employees?

Yes. Both front office and back office employees speak Spanish and English.

 

How long is the typical appointment?

We usually request patients to come 30 minutes prior to their appointment time to fill out paperwork. A new patient appointment averages approximately 30 minutes, but could last longer, depending on the need for x-rays, casting, etc. Click HERE to download the New Patient Forms and save time by filling them out before your first visit.

 

What insurance companies are you affiliated with?

Desert Hand Associates is associated with the following HMO IPAs (Independent Physicians Associations) on a referral basis only: Empire Physicians Medical Group, Desert Oasis Healthcare. Nearly all private insurances are accepted. Secondary insurance carriers are billed as a courtesy. Dr. Freedman accepts assignment for Medicare and Workers' Compensation cases are accepted as well.

 

Are x-ray facilities readily accessible?

There is on-site X-ray equipment, allowing x-rays to be performed during the patient's visit by Dr. Freedman.

 

Is Dr. Freedman on staff at the Valley hospitals?

Dr. Freedman is on staff at John F. Kennedy Memorial Hospital and Eisenhower Medical Center.

 

Where is surgery performed?

Dr. Freedman performs the majority of surgeries at the Rancho Mirage Surgery Center, a state of the art surgical center located a short distance away in Rancho Mirage.

 

Where is therapy commonly performed?

For convenience as well as continuity of care, most patients are treated by Joyce Kuterbach O.T.R, the in office occupational therapist. For those patients with transportation difficulties, referrals can be made to any of the other facilities in the valley.

 
 Frequently Asked Questions
Copyright 2008, Desert Hand Associates.  Do not copy any content without explicit permission from the owner.
Eric L. Freedman, M.D.           36-951 Cook Street, Suite 102 ~ Palm Desert, CA 92211           760.342.8444          fax 760.342.8544
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