|
What are your hours of operation?
|
The office is open 8:30 am - 4:30 pm
Monday through Friday, closed 12:00 pm - 1:30 pm. The office is closed on all major holidays.
|
| How do I make an appointment? |
Please call the
office at (760) 342-8444. All minors (under 18 years
of age) must be accompanied by an adult for
their visit. Follow-up visits are usually made in the
office before leaving.
|
| What
information does your office need when I call? |
- Full Name
- Security Number
- Date of Birth
- Insurance Carrier
- Telephone Number
- Description of your problem
|
| Do you have bilingual employees? |
Yes. Both front
office and back office employees speak Spanish
and English.
|
| How long is the typical appointment? |
We usually
request patients to come 30 minutes prior to their
appointment time to fill out paperwork. A new
patient appointment averages approximately 30
minutes, but could last longer, depending on
the need for x-rays, casting, etc. Click HERE to download the New Patient Forms and save time
by filling them out before your first visit.
|
| What insurance companies are you affiliated with?
|
Desert Hand
Associates is associated with the following HMO
IPAs (Independent Physicians Associations) on a referral
basis only: Empire Physicians Medical Group, Desert
Oasis Healthcare, Kaiser. Nearly all private insurances are accepted. Secondary
insurance carriers are billed as a courtesy. Dr. Freedman accepts
assignment for Medicare and Workers' Compensation cases are
accepted as well.
|
| Are x-ray facilities readily accessible? |
There is on-site
X-ray equipment, allowing x-rays to be performed
during the patient's visit by Dr. Freedman.
|
| Is Dr. Freedman on staff at the Valley hospitals? |
Dr. Freedman is
on staff at
Eisenhower Medical Center.
|
| Where is surgery performed? |
Dr. Freedman performs the majority of
surgeries at the Rancho Mirage Surgery Center, a state of the art surgical center located a short distance away in Rancho Mirage.
|
| Where is therapy commonly performed?
|
For convenience and continuity of care, most patients are treated at the in-office occupational therapy facility. For those patients
with transportation difficulties, referrals can be
made to any of the other facilities in the valley.
|
